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Cloud Policies
Transparent, documented, and designed around the operational realities of law firms.
Oddr publishes its cloud policies to give firms clear visibility into how the platform is maintained, updated, and operated. These policies reflect our commitment to predictable, well-communicated changes and responsible data stewardship. The information on these pages is provided for planning purposes and is subject to updates at Oddr's discretion. Customers will be notified of material changes.
Policy Index
Oddr Cloud Maintenance Policy
Release cadence, standard maintenance windows, advance notification timelines, and change moratorium periods.
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Oddr Sandbox Policy
Purpose, availability, and management of sandbox environments for previewing upcoming releases.
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Oddr Tenant Access Policy
Circumstances, controls, and authorization process governing Oddr personnel access to customer tenant environments.
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Oddr Deprecated Features Policy
How Oddr communicates feature deprecations, minimum notice periods, and transition support.
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Oddr Customer Data Retention Policy
Data retention periods during active service and secure deletion procedures upon contract termination.
Policy Updates
Oddr reviews and updates its cloud policies periodically. When material changes are made, updated versions are published here and customers are notified.
Questions about Oddr's cloud policies can be directed to your Oddr account team or to security@oddr.com.
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