Cloud Policy
Effective - 12th May, 2025

Oddr Deprecated Features Policy

As the Oddr platform evolves, certain features may be replaced, consolidated, or retired. This policy describes how Oddr communicates feature deprecations to customers and provides reasonable transition timelines.

Definition of Deprecation

A feature is considered deprecated when Oddr determines that it will be removed from the platform in a future release. Once deprecated, the feature continues to function during the notice period, but Oddr may cease investing in enhancements or bug fixes for it beyond critical security patches.

A feature is considered retired when it has been fully removed from the platform and is no longer accessible.

Deprecation Notice

When a feature is scheduled for deprecation, Oddr will provide the following:
Written Notice

Customers will receive a notification via email and/or the Oddr Service Status page describing the feature being deprecated, the reason for the deprecation, and the planned retirement date.

Minimum Notice Period

Oddr will provide at least 90 days of advance notice before a deprecated feature is retired from the Production environment, except in cases where the deprecation is necessary for security, legal, or regulatory reasons. In such cases, Oddr will provide as much notice as operationally practical.

Recommended Alternative

Where applicable, Oddr will communicate the recommended replacement or alternative workflow for the deprecated feature.

Transition Support

During the deprecation notice period, Oddr will provide guidance and support to help affected customers transition to alternative features or workflows. This may include documentation updates, configuration assistance, and coordination with the firm’s technical team.

If a deprecation affects a firm’s integration workflows or data pipelines, Oddr will work with the firm’s IT team to plan and execute the transition in coordination with the firm’s change management process.

Deprecation Log

Oddr maintains a log of currently deprecated and recently retired features on this page. The log is updated as deprecation notices are issued.

Feature
Status
Deprecation Notice Date
Planned Retirement Date
Replacement
No features currently deprecated
-
-
-
-

This table will be updated as deprecation notices are issued.

Minimum Notice

90 days advance notice

Communication

Notice includes the reason for deprecation

Continuity

Features remain functional during the notice period

FAQ

1. How much notice will I receive before a feature is removed?
A: Oddr provides at least 90 days of advance notice before a deprecated feature is retired, except in cases involving security, legal, or regulatory requirements.
2. Will deprecated features continue to work during the notice period?
A: Yes. Deprecated features remain functional during the notice period. However, Oddr may not invest in enhancements or non-critical bug fixes for deprecated features.
3. What if a deprecation affects my firm’s integrations?
A: Oddr will work directly with your firm’s IT team to plan and execute the transition, including coordination with your change management process.
4. Where can I see which features are currently deprecated?
A: The deprecation log on this page lists all currently deprecated and recently retired features along with timelines and recommended alternatives.